Deleting Your Account and Data

• Go to Profile > Account Settings in the Voltbu app.
• Tap "Send Confirmation Email" in the "Delete Account" section at the bottom of the page.
• Tap the confirmation link sent to your email address.
• Your account and data are permanently deleted within 24 hours.

The same flow is also available on the web: log in to your account at voltbu.com and use the "Delete Account" section on the Profile > Settings page.

If you've removed the app or can't access your account, you can send your deletion request from your registered email address to [email protected]. Your request is processed after identity verification.

Account deletion is permanent and cannot be undone. The following are deleted along with your account:

• Your profile information (name, email, phone, profile photo)
• The vehicles in your garage
• Your favorites and saved routes
• Your station ratings and reviews
• Your notification preferences and consent records

Records legally required to be retained (e.g. transaction logs subject to a legal obligation) are kept, with restricted access, only for the applicable legal retention period. See the Privacy Policy page for details.

You can delete some of your data yourself without closing your account:

• Removing your profile photo (Profile > Account Settings)
• Deleting your blog comments
• Deleting your saved routes and vehicles
• Removing your favorites
• Withdrawing analytics and marketing consents (Profile > Privacy)